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Registrations are now open for the second Professional Standards Forum for occupational associations on how to get the best out of operating Professional Standards Schemes.

The Forum will be delivered in Melbourne on 21 November 2019 with the theme 'Complaints as a Risk Management Tool'. The Forum will present Councils' insights on associations' strategic use of complaints data in detecting and responding to occupational risks, share leading practices from two guest panellists, and provide a practical risk management workshop for professional standards staff of occupational associations.

The full program is available here: Complaints as a risk management tool

There are limited places so complete your registration now.