Protecting consumers by improving professional standards.
Scheme application modernisation

We are modernising the scheme application process and want you to be involved through interviews, focussed workshops and structured feedback. 

The Professional Standards Councils are responsible for facilitating consumer protection by enabling the creation of statutory professional standards schemes. We do this by approving and supervising schemes applied for by occupational associations on behalf of their members.

The improvements we develop together will be aimed at making the application process:

  • Consumer oriented – with a strong focus on consumer protection through the improvement of occupational standards
  • Contemporary – by using digital technologies and making it easier to provide evidence to support an application
  • Certain – with simple and clear guidance on what information is required at the various stages of the application and how it will be used in analysing applications

Planned features of the new application design include:

  • Reporting – Aligned with the association’s annual reporting requirements to ensure consistency and efficiency
  • Scalable – Providing associations with an application process which is proportionate to their size and type
  • Modular – Enable associations to progress through the application process, completing modules sequentially and cumulatively 
  • Measured – Providing the right guidance and assistance at the right time and in the most straightforward way 
  • Data – Improved data gathering with better feedback from Councils on applications
  • Regulation – Helping associations to demonstrate in the best possible way how they are regulating their members to protect consumers and improve standards

We expect the new application process to be available from January 2021.

Let us know if you want to be involved – in small ways or big ways

Help shape the scheme application process by nominating for participation in interviews, focussed online workshops or by providing structured feedback on consultation documents. To get involved:

  • Call us on 02 8315 0800 or 1300 555 772
  • Send us an email at

We also welcome your feedback and ideas on the application process at anytime.

Further information

We will provide updates on the work we are doing to modernise the application process on this engagement webpage. 

For more information, please contact us on 02 8315 0800, 1300 555 772, by email at or by joining the RSS feed for this webpage.


Scheme Application Redesign Project summary

Current scheme application guideline and template

Link to Research Library

Stakeholder Engagement Framework