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Protecting consumers by improving professional standards.
Advice for scheme associations

Resource centre

We have developed a range of resources to help associations respond to their self-regulatory obligations, submit Professional Standards Scheme applications, and manage their ongoing compliance with professional standards legislation.

For more information, speak to your dedicated Professional Standards Scheme Manager.

Guidelines, templates and advice

DocumentDescription

Application guidelines

Explains in detail the information that associations need to provide when applying for a scheme, and the format this application needs to follow.

Application template (pdf)

Application template (word format)

The blank template associations will need to complete to make sure that they submit their scheme application in the correct format.

Cover of Excellence® style guide

Information on how to use the Cover of Excellence® logo.

Framework for compliance

Information to help associations with a Professional Standards Scheme establish the systems, processes and programs they will need to comply with professional standards legislation on an ongoing basis.

Professional Standards Improvement Program factsheet

Information to help associations implement a Professional Standards Improvement Program.

Sample Annual Membership Verification Certificate

A blank template of the certificate that must be supplied by associations with more than 100 members to verify their Professional Standards Scheme fee payments.

Sample Annual Membership Declaration Certificate

A blank template of the certificate that can be supplied by associations with 100 members or fewer to verify their Professional Standards Scheme fee payments.

Liability disclosure factsheet

More information about how and why associations and their members must disclose their limited liability under a Professional Standards Scheme.

Letter to members

A modifiable letter that associations can use to advise members of their benefits and obligations under a Professional Standards Scheme.

Model code of ethics principles

Information to help professional associations establish a code of ethics.

Policy documents

PolicyDescription

Business entity associations

Information on an association’s eligibility for a scheme, where only business entities comprise their membership.

Complaints and discipline systems

Guidance for associations in establishing a complaints and discipline system, including a non-exhaustive list of strategies and actions consistent with the Professional Standards Councils’ Model Code.

Payment of annual fees

Guidance for associations on the calculation of annual fees based on an effective annual rate of $50/member. A member certificate template and processes for verifying member numbers, payments and due dates are also included.

Professional indemnity insurance

An outline of what the Councils will consider when assessing an association’s private indemnity insurance in determining their eligibility for a scheme.

Complaints, compliments and queries

Information on the Councils’ feedback and complaints system, with processes for complaint receipt, investigation and review.

Professional Standards Councils Code of Conduct

A code of conduct for members of the Councils to ensure accountability, principles of honesty, responsibility, integrity and good faith are met, and any conflict of interest is declared.