Welcome to Highlights from the Councils’ 2020/21 Annual Report

“I am pleased to introduce this Annual Report on behalf of the Professional Standards Councils, outlining our work and achievements in 2020/21 and the outlook for 2021/22.”

John Vines OAM
Professional Standards Councils

John Vines OAM Professional Standards Councils Chair

2020/21 Performance Highlights

Scheme application framework redesign

Approved a new scheme application framework for pilot commencing from July 2021. The new framework was co-designed with occupational associations and delivers a simpler, clearer way for associations to apply for professional standards schemes, with a strong focus on consumer protection and management of professional risks.

Professional Standards Improvement Program

100% of Program reports were provided by associations on time.

Streamlining registration regimes

Professional standards schemes recognised for the first time as a pathway for meeting occupational registration requirements, in the Design and Building Practitioners Regulation 2020 (NSW).

Submissions to inquiries and reviews

Six submissions made, contributing recognised professional standards and occupational risk management expertise to inquiries and reform processes.

Australian Research Council Linkage Project

Commenced a three-year Australian Research Councils Linkage Project on Constructing Building Integrity: Raising Standards through Professionalism.

Professional Standards Forum

Delivered two online forums – putting the consumer first in ethics and responding to community expectations – to over 120 delegates from all states and territories in Australia.

Research on sexual harassment risks in the legal profession

Commissioned a rapid evidence review to critically appraise existing evidence in relation to sexual harassment as a potential cause of consumer harms, to help inform the development of professional standards responses.

Net Promoter Score

The Councils’ Net Promoter Score for Forums and Roundtables is 76, an increase of 20 points from the 2019/20 reporting period.

Councils' Strategy 2020/21 Achievements

Professional Standards Councils’ Strategy 2021
Cover of Professional Standards Councils' 2020/21 Annual Report

Read more about this chapter in the Councils' 2020/21 Annual Report

Read more in our annual report