Protecting consumers by improving professional standards.

Welcome to the Professional Standards Councils

We are the independent statutory bodies responsible for promoting professional standards and consumer protection. We do this through thought leadership and education, and the approval, monitoring and enforcing of Professional Standards Schemes.

We have been established by the Australian state and territory governments. Our approach is based on the three pillars of professional standards legislation:

  1. Protect consumers. We demand high levels of professional standards and practices from those that participate in Professional Standards Schemes. We expect associations within our regulated communities to make sure their members uphold these standards through education and guidance, monitoring and enforcement, and other measures. This plays an important role in protecting consumers.
  2. Improve professional standards. We work closely with associations to develop self-regulation initiatives. We support research, develop policies and guidelines, and promote debate and change to improve professional standards and conduct.
  3. Help associations. By approving and administering Professional Standards Schemes, we can work with associations to strengthen and improve professionalism within associations, and promote self-regulation while protecting consumers. In return, professionals that take part in an approved Professional Standards Scheme have their civil liability limited.


  • Website feedback tool available

    We have launched a feedback tool to understand user experience of our website. Your feedback is important to us and will be valuable in improving our website.

    Click on the orange button located on the bottom right area of the screen to submit your feedback.

  • Save the date: Professional Standards Forum, 19 March 2020

    Save the date for our next Professional Standards Forum, to be held in Sydney on 19 March 2020 with a focus on ethical conduct and codes.

  • Certificate presented to Chartered Accountants Australia and New Zealand

    The Professional Standards Councils congratulate Chartered Accountants Australia and New Zealand on their professional standards scheme.

  • Professional Standards Forum

    The second Professional Standards Forum for 2019, held in Melbourne on 21 November, was hosted by the Professional Standards Authority Acting CEO, Mr John R Rappell. Over 40 delegates heard from an expert panel on the use of complaints data to understand consumer experiences and to drive improvements in the delivery of professional services.

  • PSA Welcomes Summer Law Clerks

    The Professional Standards Authority is pleased to welcome two law students - Elise Galati from Macquarie University and James Dunn from the University of NSW - to work with us over summer. 

  • 2018-19 Annual Report Now Available

    We are pleased to announce the release of the Professional Standards Councils Annual Report 2018-19, which summarises our activities and performance over the last financial year.

  • Happy World Standards Day

    This day celebrates the collaborative efforts of experts around the world and to raise awareness of the importance of voluntary standards in helping meet the needs of business, industry, government, and consumers worldwide.

  • Meet the Forum panellists and workshop facilitators

    The Professional Standards Council will be delivering its second Forum in Melbourne in November, on 'Complaints as a Risk Management Tool'.

  • Forum registrations open

    Registrations are now open for the second Professional Standards Forum for occupational associations on how to get the best out of operating Professional Standards Schemes.

  • Certificate presented to the Law Society of Western Australia

    The Professional Standards Councils congratulate the Law Society of Western Australia on its second Professional Standards Scheme.

  • Professional Standards Councils welcome Building Ministers' Forum statement

    Professional Standards Councils welcome inclusion of a pathway for professional standards schemes in options paper for the Building Ministers’ Forum 

  • Summer Clerkship Program 2019-2020

    Applications are now open for the Professional Standards Authority's Summer Clerkship for 2019/2020.

  • Certificate presented to the South Australian Bar Association

    The Professional Standards Councils congratulate the South Australian Bar Association on its second Professional Standards Scheme, which will operate until 30 June 2022.

  • Associations welcome Forum on improving professional standards

    Councils share leading practice in complaints data as a risk management tool.


  • The benefits of professions

    The Professional Standards Councils have created an animation describing the benefits of professions.

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