The Professional Standards Councils and its agency, the Professional Standards Authority, work to improve professional standards and protect consumers of professional services across Australia.
The Professional Standards Councils are independent statutory bodies established in each state and territory. They have specific responsibilities under professional standards legislation for assessing and approving applications for, and supervising the application of, Professional Standards Schemes. Learn more about the Councils.
The Professional Standards Authority (PSA) is the national regulatory agency with a core purpose to protect Australian consumers by improving professional standards. It is an agency made up of expert legal, regulatory and professional standards personnel with experience across professions, government and the commercial sector. Learn more about the PSA.
We work together to take a partnership approach to regulation that both enhances Australia’s consumer protection regime and promotes the vital role professions play in our economy.
Because of this, the terms “we”, “our” and “us” are used interchangeably throughout this website to refer to the Councils, its agency, or both bodies.
Professional and occupation associations lead the way in advancing the highest standard of professional services to Australian consumers.
Regulating occupational associations to facilitate and promote consumer protection through improvement in professional standards under professional standards schemes.
Our values underpin everything that we do to deliver on our strategic plan and priorities:
To lead the national system of professional standards regulation by enabling the creation of professional standards schemes, and by assisting and supervising their operation, balancing the interests of consumers of professional services and of professions and occupations.
The Councils' strategic direction is what drives and shapes how we approach our work, what we want to achieve and how we will deliver it.
The Councils' risk appetite statement sets out the amount of risk we are willing to accept or retain to achieve our statutory objectives and strategic goals to facilitate and promote consumer protection through improvement in professional standards.