Protecting consumers by improving professional standards.
The Value of Contemporary Associations

The report asks ‘What is the value of professional associations to the good that professions do?’



Author(s): Dr Justine Rogers and Deborah Hartstein UNSW Law

Governments have a clear interest in answers to these questions. The interest of governments is in the work of professional associations that directly and indirectly protects consumers of professional services and supports the advancement of that profession as a whole. This protection is clearest in association standard setting and continuing training for competent, productive, ethical and empathic professional service delivery. It is also clear in professional associations’ work to deal with consumer complaints and discipline their members.


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