Consumers and consumer harms

3.1 Consumers and consumer harms

This submodule sets out the consumer protection information under the professional standards legislation that is compulsory for an applicant association to complete and submit to the Professional Standards Councils when seeking approval for a professional standards scheme.​

View attachments:

•   Overview - Consumers and consumer harms
•   Guidance - Consumers and consumer harms
•   Template - Consumers and consumer harms